Smart SocialHub - Smartera 3S Solutions and Systems

Customer Centric Applications

Smart SocialHub

SmartSocialHub™ is the organization’s door to unlock the potential of social media marketing and to understand what’s going on in that space regarding its brand.

 

It is very important for any organization to find a way to extend its communication channels to go beyond official channels provided by the organization.

 

Social Media is considered now as one of major marketing channels to listen to customer feedback, engage with clients, monitor organization brand and surrounding sentiment, and integrating those new channels with existing operational customer relationship management (CRM) systems.