Social Customer Discovery
Increase Acquisition of new Customers
In addition to the broadcasted campaigns (paid/unpaid) that can be published using Smart Social Hub, it enables to directly engage with the social media prospect customer and send the personalized message or offer according to customer’s demographics or social media engagements.
Increase Leads Detection and Handling Opportunities
Most of social media users used to inquire about the product or service before subscription, so detecting such cases by Smart Social Hub and handling the situation by auto reply and notifying the customer service enable generating more leads in a simple and automated way.