Social Media Analytics
Cross-Channels Social community feedback analysis
Smart Social Hub offers listing and sentiment analysis modules that can sense all what is being said about you all over the Social media channels, stream it, analyze it and tell you what people think of you with visualized analytics. Smart Social Hub can manage different digital media sources (Facebook, Twitter…etc).
Real-Time and Advanced Insights
Smart Social Hub provides analytics in the form of insights generated from collected data. Analytics provide multiple features, such as extracting KPIs from owned media accounts to help evaluating performance and influence of your presence in social media, as well as sensing the beat of social media by providing statistics and insights about social media users’ reactions and engagement, broken down by time, location and demographics.
Smart Social Hub also provides a comparative analysis, over multiple social media channels, that lets you keep track of where you are compared to your competitors.