WhatsApp for Business Engagement - Smartera 3S Solutions and Systems

WhatsApp for Business Engagement

  • Customer Service

    It can be used as a channel for delivering customer services

  • Notification Channel

    Organizations can use it as a notification channel with customers

  • Internal Users Support

    WhatsApp can be used internally by organizations for support and help desk

  • Field Services

    A new channel for field services teams including sales force teams

  • OTP Authentication

    It can be used as a second factor authentication

  • Customer Support

    A new channel for customer complaint management and support

  • Digital Call Center

    Agents can receive customer messages and respond to them

  • Social Media Engagement

    One of social media channels