Technical Support

What We Do

We provide expert assistance in managing, troubleshooting, and optimizing complex data systems and infrastructure. These services ensure smooth operation, performance tuning, and issue resolution across various platforms, helping organizations maintain the reliability and efficiency of their data environments. With a focus on proactive maintenance and problem-solving, these services aim to minimize downtime and enhance system functionality.

Included Services

Managing and optimizing Cloudera's big data platform, ensuring efficient operation, security, and performance of data clusters and related services.

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Cloudera Administration

Cloudera Administration

Managing and optimizing business intelligence tools and platforms, ensuring data accuracy, performance, and accessibility for reporting and analytics.

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BI Administration

BI Administration

Overseeing and optimizing tools used for data storage, integration, quality, and governance, ensuring efficient data handling and accessibility

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Data Management Tools Administration

Data Management Tools Administration

Optimizing system performance by identifying and resolving bottlenecks, enhancing resource utilization, and ensuring efficient operation of applications and databases.

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Performance tuning

Performance tuning

Provide tailored learning programs to enhance skills and knowledge, helping individuals and teams effectively use tools, technologies, and best practices.

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Education

Education

Ensures that services are delivered according to predefined service level agreements, guaranteeing performance, availability, and response times to meet business needs.

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SLA Based Managed Services

SLA Based Managed Services