Customer DNA | Smartera 3S Solutions and Systems

What Customer DNA

Giving an easy user interface for customer interfacing agents to have a full Customer DNA full view for all customer details with historical behavior over different channels and products accounts changes through time with trend analysis.

Customer dimension aggregations in terms of products, detailed products profitability, transactions, behavior over different channels, historical trend and historical changes in customer details.

This gives an informative overview of the customer which eases customer relationship management and gives an accurate view of customer status and history.